New 681 Area Code Will Share the Existing Statewide
304 Area Code
accommodate the growing need for telephone numbers in the state of West Virginia, the
Public Service Commission of West Virginia (WV PSC) has approved the addition
of a new area code. The new 681 area
code will cover the entire state of West
Virginia as the 304 area code does.
How will this affect me?
one that currently has the 304 area code will need to change
their existing phone number when the 681 area code numbers
are introduced. All customers within the 304/681 geography,
which includes the entire state of West Virginia, will need
to dial the appropriate area code followed by the 7-digit
telephone number when dialing a local call.
What will be the New Dialing Procedure?
of the addition of the 681 area code, you will be required
to dial 10-digits (area code + 7-digit phone number) when
making local calls. Long distance calls will continue to require
1+10 digit dialing. Operator
assisted calls will continue to require 0+10-digit dialing.
Remember to use the new 681 area code as needed.
will the Change begin?
2008, you should begin using the new dialing procedure whenever
you place a local call from the 304 area code. If you forget
and use the old dialing procedure of dialing just seven digits,
your call will still be completed.
February, 28 2009, you must
use the new 10-digit
dialing procedure for all local calls and 7-digit dialing
will no longer be allowed. After this date, if you do not use 10-digit dialing
for local calls, your call will not be completed, and a recording
will instruct you to hang up and dial again.
Beginning March 28, 2009, new telephone lines or services in West Virginia may be assigned numbers with
the 681 area code.
What will you need to do?
will need to dial 10-digits (area code + 7-digit phone number) for all local calls.
may need to reprogram or upgrade your equipment if you use specialized
communications equipment like a PBX, electronic telephone sets, auto-dial
systems or multi-line key systems.
automatically dialed calls may require reprogramming to 10-digits. These calls may include: life safety systems, fax machines, Internet
dial-up numbers, alarm and security systems, speed dialers, call forwarding
settings, voice mail services, and similar functions.
your business stationery or any other advertising materials
or logos to be sure they include the area code.
What will remain the same?
Your 10-digit telephone
number, including current area code, will not change.
The price of a
call, coverage area, or other rates and services will not change due to the
What is a local
call now will remain a local call regardless of the number of digits dialed.
You can still dial just three
digits to reach 911. If
211, 311, 411, 511, 611, 711 and 811 are currently available
in your community you can still dial them with just three
Who May You Contact with Questions?
you have any questions regarding information provided in this
notice, please call 304-983-2211 or access the following Web
site for more information: www.psc.state.wv.us/10DigitDialing/deault.htm